FREQUENTLY ASKED QUESTIONS
Qualifications
Can a loan help me with bankruptcy & foreclosure?
Bankruptcy and foreclosure are severe and daunting financial events and can affect you for a long time. A car title loan, motorcycle title loan, or personal loan can potentially help you avoid these events or hold you over until you can gather the funds to work your way out of debt. The following article How To Avoid Bankruptcy will provide more information on bankruptcy and foreclosures, as well as tips, details, and options to help you make the best decision for your situation.
Can I apply for a loan with bad credit?
We invite you to apply regardless of your credit score. Approval is based on multiple qualifying factors, so even if you have bad credit you could qualify for a loan with TitleMax.
Do I need a job to apply for a loan at TitleMax?
No, TitleMax does not require you to be currently employed to get a title loan or personal loan. But you do need to have some type of income (unemployment, disability, retirement income, etc).
What if I already have a title loan with another company?
TitleMax wants to help you no matter what your situation. That’s why in certain cases we can refinance the title loan you already have at TitleMax and pay off your existing title loan. Visit us now and start saving money today! Note: Refinances not available in all states or for all products. Visit your local TitleMax for details.
Process
How does the title lending process work?
TitleMax makes the title lending process simple, and it can take as little as 30 minutes to get the cash you need. Here’s what you do…
- Get started with our online form, or bring your vehicle and lien free vehicle title to TitleMax.
- Fill out an application while TitleMax does a quick vehicle appraisal.
- TitleMax will determine a transaction amount based upon your need, credit history and the appraised value of your vehicle.
- Upon approval, you will receive the money you need and retain the use of your car or motorcycle.
- Once you pay off your account balance, you get your title back.
What are the differences between an online loan and an in-store loan?
There are some notable differences between getting a loan online versus in a TitleMax store including: In store loans get you your cash that same day while with online loans funding usually happens the next business day, Products offered vary by state, and the requirements are different depending on if you apply in store or online. Find out what Personal Loan requirements are in your state today.
When will I receive my loan?
Once your online loan application is approved, your funds will be sent to you via direct deposit and will be available as soon as the next business day.
How does a Title Loan work?
Visit your nearest store to apply for a Title Loan from TitleMax. Bring your vehicle and required documentation with you to expedite the process. Once your application is complete, we’ll render a swift lending decision. After approval, you can expect funding as quickly as the same day! You’ll keep your car, and your title will be returned when you complete paying back your loan. We have various options available, so please connect with our team to learn more.
How does a Title Pawn work?
Similar to a title loan, a title pawn uses your vehicle as collateral. We offer car title pawns and motorcycle title pawns in our GA and AL TitleMax stores. However, if you’re looking to pawn other items at a different pawn store, learn all about the various items you can pawn. If you’ve never pawned an item before or are looking to learn more about it, read “How To Pawn An Item for more information.
Can I get a loan without a bank account?
Yes! It’s actually quite simple to get a loan even if you don’t have a bank account. You can still get the money you need from a non-traditional loan. It comes down to knowing the various types of loans and options out there. Learn the facts… learn how you can get a loan without a bank account!
How does the vehicle appraisal at TitleMax work?
An appraisal is an assessment of a vehicle to help determine its value. An appraisal takes into consideration the car’s production year and mileage as well as its make and model. The overall condition of the vehicle will also have an effect on its appraised value. An appraisal can help determine how much you can borrow from TitleMax.
What should I bring with me to TitleMax when applying for a loan?
When you want to apply for a loan using your vehicle title or pawn, you’ll need to not only bring your vehicle but also certain documents. The necessary documentation includes the lien free title of the vehicle, which should be in your name. You will also need a valid form of government issued identification with a photo such as a driver’s license. The name on both the identification and the title should be yours. Additional documentation may be required based on your state of residency.
Payments
How do I make payments on my online loan?
Online customers can make payments through the Customer Portal, by sending a money order, or through contacting the Online Customer Service Center to make a debit card payment over the phone. Their number is 1-888-869-4522. Online loan customers do not have the option to make any payment at a retail location.
Customer Portal
Can I manage my TitleMax account online?
The Customer Portal allows customers to check their balance, due date, payment history and more, all from their desktop or mobile device! Get connected directly with a friendly customer service representative from your portal and manage your account with ease anytime, anywhere.
Where can I access my loan information?
You can access all of your loan information in the Customer Portal. Here you will be able to access past transactions, due dates and other account information like available funds and payment information.
What are some of the other uses and benefits of the Customer Portal, and when will new features be available?
The Customer Portal has a multitude of benefits allowing customers to manage their account, view their payment history and details about their store, and make a payment, all from their desktop or mobile device. To provide the best customer experience possible the Customer Portal is continuously updated!